Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the website and the Vivid Vision software application (the "Services") operated by Vivid Vision, Inc. ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service. This website is not intended for use by Minors or people below 18 years old.


Purchase of Vivid Vision is limited to licensed eye care professionals. If you are a professional and wish to purchase any product or service made available by Vivid Vision, you may be asked by the Company to supply certain information relevant to your Purchase including, without limitation, your: Name, Clinic location and address, Telephone number, Email address, and Payment information.

Subscriptions for Clinics

Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Vivid Vision cancels it. You may cancel your Subscription renewal either through your distributor or by contacting Vivid Vision’s customer support team.

Vivid Vision does not bill patients. All payments are the responsibility of the purchaser. A valid payment method, including credit card or PayPal, is required to process the payment for your Subscription. You shall provide Vivid Vision with accurate and complete billing information including full name, address, location, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize Vivid Vision to charge all Subscription fees incurred through your account to any such payment instruments.

Intellectual Property

Vivid Vision and/or its licensors own all the intellectual property rights and materials contained in the website and software applications. Intellectual property means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals and extensions thereof, under the laws of any state, country, territory or other jurisdiction.

User Accounts

Any user ID and password information you have that are used for this website and/or software application are confidential. You must maintain this confidentiality as well.

You may not use another User’s User Account information. In the event of a sale of software or equipment, you must notify Vivid Vision immediately to deactivate your account.

Software for Personal/Home Use

We make available software to access the Service for personal/home use. This software is available only by activation through a licensed eye care professional. To use the application you must have a mobile device or personal computer (PC) that is compatible with the application.

Mobile Devices and Software Application

To use any mobile application you must have a mobile device that is compatible with the mobile applications. Vivid Vision does not warrant that the mobile application will be compatible with your mobile device.

Internet/data connection is required for use of Vivid Vision’s software. You may use mobile data in connection with the mobile applications and may incur additional charges from your wireless provider for these services. You agree that you are solely responsible for any such charges.

Links To Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by Vivid Vision.

Vivid Vision has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Vivid Vision shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is made to this material we will try to provide at least a 7 day notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us at:

525 York Street
San Francisco, CA 94110

Phone: (877) 877-0310
Fax: (888) 965-8846

Last updated: 5/24/2018